Job Satisfaction and Organizational Commitment as Correlates of Employee Productivity Among Bankers

Abstract

The study examined job satisfaction and organizational commitment as correlates of employee productivity among bankers. The participants comprised 135 bankers that made of both 49(36.3%) males and 86(63.7%) females drawn from Awka city in Anambra State, Nigeria. The study participants’ age ranged from 26 to 46 years with mean age of 36.96, and standard deviation of 7.39. Three instruments were used: Employee Productivity Scale, Minnesota Satisfaction Questionnaire and Job Commitment Scale. Correlational design was adopted for the study and Pearson Product Moment Statistics were used in testing the relationships of the variables in the study. The study showed that job satisfaction at r(N=135), -.17(M: 86.05, SD: 12.12) had positive and significant correlation with employee productivity at p<.05. Similarly, dimensions of organizational commitment: Affective commitment at r(N=135), .37(M: 13.94, SD: 2.32); continuance commitment at r(N=135), .17(M: 13.07, SD: 2.45); and normative commitment at r(N=135), .33(M: 12.12, SD: 2.08) had positive and significant correlation with employee productivity at p<.05. Based on the findings, the study recommends that there is need for bank management to create a supportive and inclusive work culture that promotes collaboration and open communication. Ensuring that bankers feel comfortable sharing their ideas and concerns can lead to increased job satisfaction, commitment and productivity.