THE EFFECTS OF TRAINING ON DEPOSIT TARGET AMONG SELECTED BANK WORKERS IN IMO STATE, NIGERIA

Abstract

This study investigated “The Effects of Training on Deposit Target among Selected Bank Workers in Imo State, Nigeria”. It was anchored on Human Capital Theory. The design was a mixed method research and the target population of the study was 1202. The sample size of 564 respondents was drawn from various Departments of the First Bank and Access Bank. Simple random sampling technique was used to select respondents for the quantitative aspect of the study, while In-depth Interviews (IDI) was conducted on Heads of Departments for the qualitative data. The quantitative data was processed using the Statistical Package for Social Sciences (SPSS) version 20.0 while the data were analyzed using descriptive and inferential statistics, such as frequency distribution tables and simple percentages. The study hypotheses were tested using Chi-square (χ2). For the qualitative data, the QDA Miner software was used in the thematic analysis of interview transcripts. Findings revealed tha ttraining is a prerequisite for meeting deposit targets. It wasdiscovered that emphasis on coaching as the most preffered training method have not improved the needed knowledge for regular realization of deposit target among bank employees. The preferencefor coaching methodis attributed to its cost effectiveness among banks in Imo State. Based on these findings, it was recommended that banks should adequately  fund training and combine coaching with other training methods in order to expose their employees to the workings of contemporary banking and improve their performance.