HUMAN RESOURCE DEVELOPMENT AND STAFF PERFORMANCE IN ABIA STATE BOARD OF INTERNAL REVENUE, UMUAHIA

Abstract

In recent times, there have been numerous challenges in manpower development in
Abia State Board of Internal Revenue, Umuahia, which cut across inadequate training programmes,
insufficient funding, poor talent retention, outdated skills, and inadequate performance appraisal.
Therefore, this study examined human resource development and staff performance in the State
Board of Internal Revenue. It sets out to interrogate the impact of human resource development on
the staff performance, ascertaining if regular development leads to improved performance in their
operations, and examining how staff development programmes can enhance the skills and potential
in the Abia State Board of Internal Revenue. The researchers employed a survey design for the
study. Mixed method of primary and secondary data collection was used. An instrument titled
Human Resource Development and Staff Performance Survey Questionnaire (HRDSPSQ),
structured in a four-point Likert format, was administered for data collection. The hypotheses were
tested using the Pearson Product Moment Correlation Coefficient at a 0.05level of significance.
The data collected were analyzed using frequency counts, percentages, and means. The study is
anchored on Human Capital Theory. It was discovered that there were inefficient human resource
recruitment, selection, training, and remuneration strategies, which had negative effects on the staff
performance in the Abia State Board of Internal Revenue, Umuahia. It was recommended that the
government at all levels should have mechanisms for formulating and implementing an
employment edification policy to encourage human capital development and training programmes
to enhance the growth of a skilled workforce, as well as improve performance for organic
development in the organization.