JOB DEMANDS, MUSCULOSKELETAL DISCOMFORT, AND PSYCHOLOGICAL WELL-BEING AMONG BANK WORKERS IN IBADAN

Abstract

Job demands can contribute to stress, burnout, and reduced job satisfaction
among bank workers, adversely affecting their psychological well-being. This study
investigated the effects of job demands and musculoskeletal discomfort on the psychological
well-being of bank workers in Ibadan, Nigeria. Using a multi-stage sampling method, 394
employees from commercial banks completed standardised questionnaires assessing job
demands, musculoskeletal discomfort, psychological well-being (via Ryff’s Scales), and
demographics. Data were analysed using descriptive statistics, regression, and t-tests.
Findings indicated that high job demands significantly impaired psychological well-being (p
< .001), accounting for 18% of the variance, whereas musculoskeletal discomfort had no
independent effect (p = .12). A combined model incorporating job demands, musculoskeletal
discomfort, and age explained 11% of the variance in well-being (p < .001). No significant
differences were observed by gender or marital status. These results highlight the critical role
of psychosocial factors in Nigeria’s banking sector, where economic pressures exacerbate
job demands. Recommendations include workload management and ergonomic training to
enhance employee well-being.