HUMAN RESOURCE MANAGEMENT PRACTICE AND WORKERS’ JOB PERFORMANCE IN THE UNIVERSITY OF UYO TEACHING HOSPITAL, AKWA IBOM STATE, NIGERIA

Abstract

Human resource management is central to every organization, because, no
organization whether public or private can achieve its objectives without effective human
resource management. Hence, this paper examined the relationship between selected human
resource management (HRM) practices and workers’ job performance at the University of
Uyo Teaching Hospital (UUTH), Akwa Ibom State, Nigeria. A descriptive survey research
design was used. The study population consisted of 2,090 staff members comprising (1,472
clinical staff and 618 nonclinical staff); with a sample size of 369 employees. To avoid
sample bias and error, the study purposively studied the entire sample. The Instrument for
data collection was a structured questionnaire. The data were analysed via Pearson’s product
moment correlation coefficient (PPMCC). The Statistical Package for Social Sciences (SPSS)
(Vision 23) software aided the data analysis. The findings of the study revealed a significant
positive relationship between human resource management practices as staff welfare,
training, recruitment, and promotion and the work performance of workers at the University
of Uyo Teaching Hospital, although; some of these practices are inadequate. The study
recommended that: hospital management should pay attention to staff welfare such as
housing schemes, transport schemes, soft loans, recreational facilities and health insurance
schemes, in the hospital. Similarly, the regular recruitment and promotion of staff members
as well as capacity building through training and development in hospitals should be
sustained to fill the gap created by retirement, retrenchment and resignation in the health
sector for improved service delivery and professionalism.