WORKPLACE BOREDOM, CYBERLOAFING AND WORK ENGAGEMENT OF INSURANCE COMPANIES IN NIGERIA: MODERATING ROLE OF MINDFULNESS

Abstract

This study aims to apply self-determination theory to investigate the
moderating effect of mindfulness on the relationship among workplace boredom,
cyberloafing and work engagement among Insurance companies in Nigeria. With a sample of
384 employees derived from an infinite population, the structural equation model was
employed in this survey-based, cross sectional study to examine the relationships among the
constructs. The study revealed a significantly negative relationship between workplace
boredom and work engagement likewise, cyberloafing has significantly negative influence on
work engagement. Furthermore, mindfulness buffers the relationship between workplace
boredom and employee engagement. Similarly, mindfulness mitigated the influence of
cyberloafing on employee engagement. The study recommends that insurance organisations
in Nigeria adopt mindfulness training programmes to aid personnel in obtaining improved
attention and self-discipline. The study also recommends the establishment of defined
guidelines and procedures for permitted internet use during work hours.