OVERCOMING COMMUNICATION APPREHENSION AMONG STUDENTS

Abstract

This study seeks to examine the concept of communication apprehension, and certain impediments to successful and free communication among undergraduate students. The study was
carried out in Akanu Ibiam Federal Polytechnic Unwana, using one hundred and six (106) ND1 studetnts to ascertain the extent of communication apprehension encountered by these students. The researchers adopted Personal Report of Communication Apprehension (PRCA-24) developed by James C. McCroskey, (1978) and adapts ten items mainly based on the types of activities that cause apprehensions to these students. The study
revealed that the newly admitted students suffer great
apprehensions in most of the classroom activities. The study also reviewed the causes and negative effects of communication apprehension on these students. This paper also describes the needfor assertiveness training skills - a behaviour modification technique, as a measure to overcome communication apprehension encountered in public speaking, classroom based
seminar presentation, and interactions with persons and/or groups. The training procedures were discussed vividly. Assertiveness is relatively incompatible with communication apprehension. It may be encouraged through educational methods using role - playas central focus. If assertive behavior
is strengthened, communication apprehension would be weakened, and apprehension would be high in communication where assertive behavior is relatively low.