Role of Attitudes Toward Artificial Intelligence (AI) on Organizational Effectiveness in the Private Organisation Sector in Anambra State, Nigeria

Abstract

The study examined the role of attitude toward artificial intelligence on organizational effectiveness in Anambra State, Nigeria. A total of 220 workers were sampled for the study. A multistage sampling technique was used to sample the participants. Two instruments were used in the study: The General Attitude on Artificial Intelligence Scale (GAAIS) and the Organisational Effectiveness  Inventory Model (OEIM). The study used a cross-sectional design, and Multivariate Analysis of Variance (MANOVA) was the statistical method used. The result showed that attitude towards artificial intelligence had significant influence on goal attainment dimension of organizational effectiveness at 24.0% (F29, 190) = 1.86, p < .05. Attitude towards artificial intelligence had significant influence on system resource dimension of organizational effectiveness at (F29, 190) = 1.45, p < .05. Attitude towards artificial intelligence had significant influence on internal process dimension of organizational effectiveness at (F29, 190) = 1.80, p < .05. Attitude towards artificial intelligence had significant influence on strategic constituent of organizational effectiveness at (F29, 190) = 1.68, p < .05. Based on the study findings, it was recommended that there is need for implementation of artificial intelligence in today’s private sector organization; if organizational effectiveness must be achieved.