Intra-Personnal and Inter-Personal Skills in Home Care Services

Predictive Roles of Effective Communication, Assertiveness and Intra-Personal Peace in Job Satisfaction

Abstract

To care is a distinguishing mark of humanity. Genuinely caring for another, especially the vulnerable members of society, is a mark of evolved psycho-social and spiritual consciousness. This paper looks at intra-personal and inter-personal skills in Health care services within the purview of youth unemployment, job creation
and the professionalization of Homecare Services. Reported is a study on the
predictive roles of effective communication, assertiveness and intra-personal peace in job satisfaction. One hundred and fifty-seven women and men (Civil Servants) were respondents in the study. Four instruments were used for data collection. Multiple regressions were the statistics for data analysis. It was found that effective
communication, assertive behavior, and intra-personal peace predicted job satisfaction. Including social skills training in the armamentarium of home-care services professionals is emphasized.